My work sits at the intersection of planning, alignment, and production — ensuring that learning initiatives are not just well-designed, but delivered consistently, at scale, and with clear business intent.
GTM System Mapping
A high-level system map of the Go-to-Market motion, connecting teams, assets, and workflows to the buyer journey. This framework was used to identify friction points and define a KPI model — enabling more targeted coaching, inspection, and enablement interventions.
Note: Some information has been obscured for confidentiality purposes.
Curriculum Architecture & Alignment
A cross-functional curriculum map used to align onboarding experiences across teams. It clarified scope, sequencing, and dependencies — ensuring that learning objectives, content development, and stakeholder input stayed coordinated from planning through delivery.
Content System & Governance
A system for auditing and maintaining learning content across channels — including Academy, Help Center, video, and in-app support. This established ownership, consistency, and update cycles across 150+ assets, improving reliability and reducing content drift over time.
Quarterly Planning & Execution
A quarterly planning system used to align Customer Education and GTM Enablement priorities. This framework connected strategic initiatives to execution timelines — improving visibility, sequencing, and cross-team coordination.
Scalable Content System (Outcomes-Based)
A modular content strategy designed to scale learning across channels. Webinar content was structured into reusable components, enabling distribution across Academy, video, Help Center, and in-app support — increasing reach while reducing production overhead.
GTM Enablement Experiences
Designed and delivered remote GTM kickoff experiences focused on sequencing, engagement, and clarity. Developed cohesive visual systems and presentation assets to ensure consistency, energy, and alignment across sessions.
Job Aid (Performance Support)
A quick-reference tool designed to reinforce learning in-context. Paired with interactive training to reduce friction and support real-world application of advanced workflows.
Instructional Design Documentation
Internal documentation defining instructional design standards and workflows. Created to improve consistency, scalability, and quality across course development.
Link coming soon
Together, this work reflects how I design and operate learning systems — aligning people, content, and execution to drive meaningful outcomes.